Contents01MethodologyRead more02Key FindingsRead more03Chapter 1Crafting an omnichannel experience consumers deserveRead more04AkeneoTransforming customer experience with product experience: The key to brand loyaltyRead more05Chapter 2Promoting a truly data-led decision-making cultureRead more06RiskifiedThe paradox of AI: How it fuels and fights eCommerce fraudRead more07Chapter 3Aligning AI strategies with consumer wants and organisational needsRead more08ConclusionRead more09Key SuggestionsRead more10About usRead moreContributorsAviram GanorGeneral Manager of EMEARiskifiedFollow AviramEyal ElazarHead of Product MarketingRiskifiedFollow EyalLaetitia KornVP MarketingAkeneoFollow LaetitiaMarcus AlbrechtDirector of Customer Success CEE & APACAkeneoFollow MarcusSarah SunderbrinkHead of Social & Influencer MarketingZooplusFollow SarahSebastian RemerSenior Principal Digital BusinessOBI Group HoldingFollow SebastianAjanta Palmiero-RundleContent DirectoreTail Germany 2025Follow AjantaHomeMethodology
