Methodology

The B2B landscape is constantly evolving, and the explosion of AI solutions over the past 18 months have opened up new avenues for B2B brands to innovate. But is the industry ready?

To answer this question and many more, B2B Online surveyed 100 leaders in Q3 of 2024 to find out how they are implementing AI solutions, the role data is playing in these efforts, and how they continue to strive toward an ultra-personalised future.

The survey was conducted by appointment over the telephone. Results were compiled and anonymised by B2B Insights and are presented here with analysis and commentary by Emporix and the B2B Online Europe community. Topics will be discussed at B2B Online Europe 2024. Download the agenda here.

Which of the following best describes your job title?

0%

Head/Director of eCommerce, Digital Commerce, Online Commerce, Online Sales, Webshop, Digital Product

0%

Head/Director of eBusiness

0%

Head/Director/Chief of Digital, Digital Transformation, Digital Solutions, Digital Sales, PIM, CRM

0%

Head/Director/Chief of Marketing

0%

Head/Director of Customer Experience, Customer Excellence, User Experience

0%

Head/Director/Chief of Data, Data Analytics, Customer Data, Data Insights, Business Insights, Digital Analytics

What industry do you work in?

Building Materials and Construction

Machinery and Equipment

Vehicle and Transport Equipment

Chemical and Pharmaceuticals

Industrial Supplies

Electrical Communications

Office Supplies

Business Products

Where is your organisation based?

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Contents
Key findings