Executive Summary
Pharmaceutical supply chains have become more visible, measurable, and digitally connected. Yet the industry’s ability to act on that visibility has not advanced at the same pace.
Previous LogiPharma research, developed in partnership with SkyCell, identified a growing disconnect between digital investment and operational outcomes. The findings in this report suggest that the gap remains. Organisations are becoming better at observing transport risk, but many struggle at preventing, mitigating, or resolving disruption in real time.
Compared with three years ago, 54.2% of respondents reported improved transport risk management capabilities. Shared dashboards, continuous monitoring, and benchmarking tools are also now widely established across pharmaceutical logistics ecosystems.
However, operational maturity lags behind. Only 20% of respondents reported operating with shared workflows and integrated partner data environments, while just 3.3% described their organisations as operating through network-based collaboration and shared standards. Disruption response also remains heavily manual and reactive. Only 11.7% of respondents described their intervention model as preventive and risk-prioritised, while 57% said product disposition and release following an excursion still takes between 7 and 14 days.
The result is an industry that is increasingly tool-rich, but still constrained in its ability to coordinate action dynamically across fragmented supply chain ecosystems.
This constraint becomes most visible during disruptions. Just 4% of respondents said they can redesign and approve alternative transport lanes within 24 hours, while most organisations continue to require 48 to 72 hours or longer. Fragmented coordination, partner data collection, and cross-functional approval processes were consistently identified as major barriers to faster operational response.
These findings suggest that many organisations have achieved visibility maturity, but far fewer have achieved operational maturity.
The next stage of development will be defined by how effectively organisations can coordinate action, accelerate intervention, and adapt across increasingly interconnected supply chain ecosystems.
