Key suggestions

Target the transfer points

Focus on customs, handovers, and airport handling with advanced tracking, predictive rerouting, and collaborative protocols.

Move from pilots to platforms

Prioritise scalable AI systems that can extend across functions rather than isolated use cases.

Embed AI into compliance

Use automation to simplify regulatory documentation, validation, and audit readiness.

Invest in change leadership

Overcome resistance through clear ROI communication, cross-functional training, and executive sponsorship.