Chapter 2:

Accelerating change through digital

transformation strategies

Summary

As organisation's drive forward with their digital transformation strategies, a majority of organisations (65%) have only moderately integrated their data and content strategies to achieve targeted results, with a mere 1% reporting full integration.

When asked what best describes their organisation's approach to evolving its governance and operational models in response to digital transformation, 46% said they are actively researching and piloting new models, while 28% said they are making incremental adjustments to existing models.

It is evident that procurement marketing leaders are grappling with significant barriers, including slow implementation processes, a risk-averse culture within procurement and cumbersome regulations.

However, our research reveals the factors which are supporting procurement marketers in their digital transformation efforts, with learning from other sectors being one of the most critical factors, alongside the adoption of advanced technology platforms. The pharmaceutical industry is taking a multifaceted approach to building resilience, focusing on financial assessments, risk management, and strategic partnerships.

Companies are striving to create supply chains that can withstand regulatory changes, disruptions, and data security challenges. This collective commitment to resilience reflects the sector's adaptation to an increasingly complex logistics environment.

Question 1: To what extent has your organisation successfully integrated data and content strategies to achieve targeted results?

0%

Moderately

0%

To a limited extent

0%

To a significant extent

0%

Fully integrated

"It’s encouraging to see teams unite data and content under one platform. Real time sharing of customer profiles, performance metrics and creative assets can only sharpen campaigns, drive faster launches and richer customer experiences. I expect this integration to accelerate over the next 12 to 24 months as pilots evolve into fully operational systems."

Paul Williams, Global Client Commercials, Managing Partner, Havas

Question 2: Which of the following best describes your organisation's approach to evolving its governance and operational models in response to digital transformation?

0%

We are actively researching and piloting new models

0%

We are making incremental adjustments to existing models

0%

We have implemented significant changes based on cross-sector learnings

0%

We are maintaining our current models

0%

We have completely overhauled our governance and operational models

Question 3: How critical are the following elements in your organisation's digital transformation journey for procurement marketing?

(Respondents were asked to rate each on a scale of 1 to 5, where 1 is 'Not critical' and 5 is 'Extremely critical')

1

2

3

4

5

Data and content process automation

0%
0%
0%
0%

Adoption of advanced technology platforms

0%
0%
0%
0%

Achieving a unified omnichannel customer experience

0%
0%
0%
0%

Learning from digital transformation in other sectors

0%
0%
0%
0%

We asked respondents to tell us the most significant barriers their organisation has encountered when attempting to achieve digital transformation within procurement marketing.

"The nature of procurement and its overall risk-averse culture make it difficult to adopt the fast-paced changes."

Read more responses
Chapter 1
Chapter 3